Question 1

What is TopGrade School ERP?

Accepted Answer

Cloud school management software for Pakistan covering students, fees, attendance, exams, HR, parent portals, and messaging.

Question 2

Who is it for?

Accepted Answer

Private schools, Montessori campuses, colleges, universities, academies, and coaching centers.

Question 3

Is there a free trial?

Accepted Answer

Yes. Sign up for a trial campus or book a demo with your student count and priority modules.

Question 4

Can parents pay fees online?

Accepted Answer

Yes. Parent portal vouchers can connect to configured gateways such as JazzCash / EasyPaisa / bank flows.

Question 5

Do you support WhatsApp fee reminders?

Accepted Answer

Yes, via your configured SMS/WhatsApp providers with templates and delivery logs.

Question 6

Is biometric attendance supported?

Accepted Answer

Yes. Biometric punches can be reviewed and reconciled into staff attendance before payroll locks.

Question 7

Can we manage teacher leave?

Accepted Answer

Yes. Leave workflows sit alongside attendance and payroll readiness in the HR stack.

Question 8

Does TopGrade support multiple campuses?

Accepted Answer

Yes. Campus-scoped data, branding, and owner visibility are core multi-campus capabilities.

Question 9

How does pricing work?

Accepted Answer

Basic, Professional, and Enterprise tiers — finalized after campuses, students, and modules are clear. See Pricing.

FAQ